Politique d’expédition

All orders are processed within 2–3 business days (excluding weekends and public holidays) after you receive your order confirmation email. You’ll receive another notification once your order has been dispatched. 

If we’re experiencing a high volume of orders, your shipment may be delayed by a few days. Please allow extra time for delivery. Should there be a significant delay, we’ll notify you by email or text.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout - Free shipping for domestic orders over CAD$50.

Shipping option	Estimated delivery time	Price
Domestic orders for over $50	3 to 7 Business Days	Free
Domestic Shipping	3 to 7 Business Days	8.99

International Shipping

We currently ship only within Canada, but we’re working on offering international shipping soon.

How do I check the status of my order?

Once your order has shipped, you’ll receive an email confirmation with a tracking number to monitor its status. Please allow up to 48 hours for tracking details to appear.

If your order hasn’t arrived within 10 days of receiving your shipping confirmation, contact us at sales@taanoco.com with your name and order number, and we’ll investigate promptly.

Shipping to P.O. boxes

Delivery to P.O. Box is not supported at this time. We are working out the logistics to support this service. Thank your for your understanding.

Refunds, returns, and exchanges

We accept returns within 14 days of delivery, provided the item is unused and in its original condition. A full refund will be issued, minus the return shipping cost. For more information, please see our refund policy:  https://taanoco.com/policies/refund-policy